REFU­Repair Service

Do you have questions, technical problems, or need support for your inverter?
We offer service and repairs for the following brands:

Refusol, Siemens, Schüco, AE

Contact us now, we are happy to assist you!

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100%

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Satisfied Customers –
And You Can Be One of Them!

20+ years of experience, always up-to-date
technically, for the best possible service

Reliability, motivation & service for you
as our valued customers

18 countries where we have been working with professional contacts for years

Satisfied Customers – And You Can Be One of Them!

🚀

20+ years of experience, always up-to-date
technically, for the best possible service

100%

Reliability, motivation & service for you
as our valued customers

🌍

18 countries where we have been working with professional contacts for years

Service

We offer repair and replacement of the main runners of REFUsol and Advanced Energy inverters.
Devices can be shipped from our warehouse within 48 hours.

On-Site Repair

Our certified service technicians come to you and repair defective inverters at transparent prices. On-site service is useful in the following cases:

Software update, communication problems, large PV systems, random issues.

Repair or Replacement?

We also offer repairs and replacements for the main types of REFUsol and Advanced Energy inverters. The main inverter types can be shipped from our warehouse within 24 hours of order.

Remote Service

Many questions can be answered remotely. Via TeamViewer, we offer our remote service and can solve various problems. Software updates and communication setup are possible, and the root cause can also be analyzed. We look forward to hearing from you!

Why Us

About Us & Our Vision

Our goal is to make your photovoltaic system permanently profitable and future-proof. We are a young company founded in 2013 from Sunways AG (a German manufacturer of modules and inverters). We stand out due to our many years of experience in planning and constructing photovoltaic systems. We competently analyze and evaluate your system in detail and professionally repair or replace defective components.

For lasting enjoyment of your investment, we accompany your system throughout its entire lifecycle. We are your partner in case of yield loss or damage – Europe-wide! We aim to maintain existing photovoltaic performance as a sustainable contribution to clean energy generation for future generations. We offer solutions that make a photovoltaic system permanently profitable and future-proof. Contact us!

Consult

Low yield or a technical malfunction can have many causes. We analyze and assess your system as the basis for individual advice.

Optimize

We replace defective solar modules or inverters with components that have higher efficiency. For more yield, fewer failures, and future security!

Repair

We repair your system on-site or support you remotely with TeamViewer. Always cost-transparent and fair.

Maintain

We are here for you! From service and maintenance based on effort to technical operation management at a fixed price. You decide.

Services

Our Service and Maintenance Offerings

For our customers, we offer a modular service and maintenance program:

Professional Monitoring
Technical Operation Management
Organization of Maintenance and Service
Maintenance and Service

Optional Service Offerings:
Measurements, Module Cleaning, Vegetation Management, Repowering, Assessments, Decommissioning

Sandra Süßke
Your service contact

+49 7531 20 90 200

Our Support Centers

Request Support

I am happy to help you!

Since 2010 I have been working in PV industry and resolving issues around solar inverters is my daily business. I am your contact for any questions about your solar system and will assist you throughout the process.

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